The Auto & Tire Doctor
Almost got ripped off for $4,000. My emissions system light came on while I was on a road trip to Tahoe City and nobody in the area could fix it within a week so I brought it to this place because they said they could diagnose it same day. That didn't happen so I got a hotel room to extend my stay. I explained to them that I needed to get back to LA and the only reason I brought it there was because they said they could get to it sooner than other places. The diagnostics came back the following day indicating that all 3 catalytic converters needed to be replaced - for $4200. I called around to the dealership and a few other places and they all said the same thing - all 3 catalytic converters never go all at the same time on this model vehicle. They all said I should take it elsewhere for diagnostics. I talked to Tyler and relayed that information to see if they had any other ideas but they were adamant that was the problem. Thankfully they did not get to it in a timely manner. I stayed in a hotel room 3 nights waiting for them to do the repair before getting so frustrated with this shop that I flew home and donated the car to charity. After being home a couple of days without a vehicle and feeling like the car had a lot of life left in it, I cancelled the donation and had it shipped to a repair shop in LA. They fixed it same day - $320 to replace the oxygen sensor. I had it smogged the next day - the catalytic converters are absolutely fine. The only reason this review has 2 stars instead of 1 is because Tyler was very communicative and nice.