Truckee Auto Repair

The service at the Auto Doctor is always the best in town! These guys go above and beyond to take care of me every time I need work on my car. They always check everything and give me the option to fix things now or later. They get the job done right and always make me feel welcome and I know I can trust them! Doing business with them since we moved to Truckee in 2001. I am a loyal customer and wouldnt think of going anywhere else! AND you get candy!!! Thanks Auto Doc!!!!

The service we got at the Auto Doctor was incredible! They helped us after we broke down on I80 passing through Truckee. Not only did they get our car fixed in a timely manner, they helped my family with our dogs and kids and helped us get to a hotel for the night in town. Picked us up they next morning, and just really cared about making sure we were ok. THAT is service! Thank you Auto Dr!!!! You guys are the best!!!

I had my car towed into these guys after it suddently lost all oil. I was pretty much stuck with no way home, so I stayed a few hours while they fixed it. They kept me totally informed, and the waiting area had plenty of space, comfort and free wifi that was super easy to access. They looked after the car and if you have to be stuck anywhere for a few hours, this is as good as it gets. They are reasonable and informative and they have created a great situation with their whole waiting area.

On a Saturday our BMW X5 starting a grinding noise with a burnt oil smell on our way to Northstar. Several folks recommended The Auto & Tire Doctor in Truckee and we managed to limp into the shop mid-morning - it turned out to be well appointed and modern. Andrew an Audi specialist (with obvious BMW knowledge) was immediately available and gave us the bad news that our front differential was going - he demonstrated this by pulling the drain plug and showing the many metal particles in the fluid. I checked with my own mechanic and an on-line service and confirmed the symptoms and what it might cost. On Monday Andrew found a rebuilt differential but the price savings wasn't worth it so I elected a new BMW part. The car was ready on time on Friday and the price was as predicted, a bit lower than at home due to the lower labor rate in Truckee. Overall a very satisfactory experience once I got beyond my BMW needed a new front differential at 60,000 miles.Tom GLos Altos CA

Amazing service again today! Rushing to work when my truck starts drifting to the left and of course it's a flat tire. Limp it into the lot and before I can even get my laptop setup up in the waiting room to try and work while I wait the flat is fixed and I'm on the road again. I know a flat is pretty simple stuff, but seriously this was fast and professional. Fantastic service every time!! Nice work guys!

I had a great experience with the Auto Doctors. On my way up to Truckee from Los Angeles, my engine light came on. I was so sure it was my transmission and even told them I had a feeling it was. As a courtesy, they offered to check why my engine light was on for free (as they are also legally obligated to anyway). By the way, they have a cozy waiting room with Wifi that made the waiting less painful. After about half an hour, they said I was free to go. The mechanic there told me that it wasn't something to worry about. A very minor problem that won't affect my 500 mile drive back home. I was kind of in shock knowing that they could have played off of what I said because even I was convinced. I didn't pay anything, the guy fixed the problem and didn't charge and also included a little bag of Hershey's chocolate. So I definitely owe it to them to write this review.

My 2000 Honda Odyssey broke down climbing Donner Pass while bringing my family and my camping trailer for a summer camping trip. I got the name of the Auto and Tire Dr. from my Honda dealer back home and we managed to limp in for service.John was able to help us right away. He had a tech read the check engine light and gave me my options. When you break down on a trip, you are really vulnerable to being fed a bunch of BS because they have you over a barrel. That never happened here. John explained what the quick check showed (valve timing problems) and gave me his advice w/out any pressure like "you sure need to get this fixed - this car is unsafe...blah blah blah" I decided to leave the car and John helped me find a tow company to tow my trailer to camp. We returned to Truckee the next day and picked up the car, all fixed.I wouldn't hesitate to come back here again and it is nice to know about an honest shop out there on the road.

Used them for years. I trust them. I am sure I could save money if I went to Reno, but who's got time for that?

Note: The Auto and Tire Doctor is located at 12000 Pioneer Way in Truckee. The guy that took over their old location on West River street calls his business "Doctor Auto". What a cheeseball.I love these guys! I'm the type of gal that doesn't know a carburetor from a carbuncle and given my tendency to drive cars into the ground, I'm at the Auto Doctor a lot. I've given them many, many opportunities to empty my wallet but they don't. They are honest. Sure there might be cheaper places for car repairs like the retired guy down the street that does tune-ups for a six-pack, but I trust their work more. Their wait room is large, clean with nice restrooms and a large flat screen TV. And Wifi. The selection of magazines tends to be of the motor sports/golf kind. There's also tables and benches outside.They like to have your car all day if you are doing more than a tune-up, so it's good to make arrangements for transportation. But if you're short on time, say your thingamoniter just blew up and you absolutely have to be in the bay area by 6pm, they will do their best to get you back on de road in a short amount of time. Unless you pull attitude, then they will refer you to the retired guy at the end of the street. Ha! Good luck with that!

We own a 2005 VW Toureg. I thought I had seriously damaged the engine by failing to replace the oil cap shortly before driving over Donner Summit. Andrew at the Auto Doctor agreed to see the car despite the fact that it was Saturday and he wanted to be home with his family. Andrew is a VW, Audi specialist who is very professional and the shop appears to have very best equipment and tools. finally, the cost was competitive. Even though I live in Marin County, I am going to make a point of bringing my cars to Truckee for service whenever possible.