Truckee Auto Repair

Virtual Advisor
Call Us:(530) 587-2178
The Auto & Tire Doctor Hours
Mon - Fri: 8:00 AM - 5:00 PM
Express Lube Hours
Mon - Fri 8:00 am - 5:00 pm
Sat 9:00 am - 5:00 pm
Smogs available: Smog checks on 2000 and newer vehicles.
Available at both facilities during regular business hours.
No appointments needed.
5
The Auto & Tire Doctor

Excellent service! Keep up the good work.

5
The Auto & Tire Doctor

Thank you for the positive rating, Kristofer! Our team is always looking for ways to improve, so if you have any feedback from your experience please let us know. We hope to see you again in the future!

- The Auto & Tire Doctor
5
The Auto & Tire Doctor

Auto Doctor squeezed me in at the end of the day when I was having brake issues and all other shops in town were booked up. Very friendly and professional team.

Tammer, thank you for this great review! Thank you for stopping in so we could help with your brake issues, we're so glad we could help! Please give us a call if there's anything we can do for you next time!

- The Auto & Tire Doctor
5
The Auto & Tire Doctor

These guys really helped me out! I was having issues with my tires and AWD in the snow. Even being booked for a week out, Allan and Josh took my car back, rotated the tires, and checked the system just in time for another storm. All of this without even giving me a bill. Couldn't recommend their service more!

Thank you for the positive review, JP! We're glad you stopped in so our team could assist with your tires and get you back on the road. We appreciate your recommendation of our services and we hope to work with you again in the future!

- The Auto & Tire Doctor
5
The Auto & Tire Doctor

So great to have a family-owned trustworthy auto repair shop in Truckee! Been taking several cars here for many years, and today (12/14/2020) the hood latch on my Subaru Forester malfunctioned so it would not close properly. I just popped …More

Ralph, thank you for this wonderful review!! We are so glad to have you as a customer with us for all these years, your business with us is appreciated! It's always a pleasure working with you so if there is anything we can do for you next time, please let us know!

- The Auto & Tire Doctor
5
The Auto & Tire Doctor

Thank you Allen and the team at the auto doctor for your help fixing my truck. You guys are awesome!!! My truck came in limping and everyone there helped get it back running strong.. highly recommend to all my family and friends!!

Johnny, thank you for this awesome review! It was a pleasure working with you and we're glad you stopped in so we could assist with your truck. We appreciate your recommendation of our services and we look forward to working with you again next time!

- The Auto & Tire Doctor
5
The Auto & Tire Doctor

Tyler, thank you, I’m very happy with the studded tires you recommended

1
The Auto & Tire Doctor

BMW OWNERS PLEASE READ! I called them to find out if they had any experience working on BMWs, and they said they did. I was pretty sure the power steering had gone out on my 330i because it was difficult to steer while idling and at lower RPMs. I took it in and I was given a call later that day. The staff was friendly. They said it was likely the power steering pump and they were going to order the part. The next day I was given another call and they informed me that the part from their supplier was defective. They were apologetic and said they were going to order a new one. The SAME thing happened again. They said they were given a defective pump a second time. They ordered another, and found that the new pump was still not doing the job. They told me they wanted to order a new power steering hose and reservoir as well. I did not authorize them to install a new hose, because my BMW mechanic in Southern California had just replaced it before I made the trip up to Truckee. The alternative was for them to order a new pump and new reservoir without the hose(~800 quote). I authorized it. A few days later they called again and said it wasn't working. They now suspected the steering rack (new quote $1100) needed to be replaced. At this point the car had been in the shop for about 7 days. I was frustrated and I informed them that I would be calling back after making a call (to my BMW mechanic in Southern California). I politely asked for a discount because of the inconvenience the experience had caused me. They said they would try to accommodate that request. I called to confirm with my BMW mechanic back home that the steering rack was likely NOT the problem. He said that I should get the car back home so he could diagnose the problem. I called the Auto and Tire Doctor back and I informed them I would be picking up the car. They quoted me for $200-$300 more than my ORIGINAL QUOTE. I reminded them that I did not authorize the hoses and that I would still like a discount. Thankfully I noticed this and they reduced the price. I picked up the car and they had installed the hoses that I specifically told them NOT TO. Thankfully they didn't charge for the hose(s) they replaced. However, I paid $750 for my car to still have a faulty power steering system. The car was taken back to Southern California and was fixed for $200(!!!) by my BMW mechanic. All that was needed was a flush for the power steering system. Be aware of this before taking your BMW for repair!

5
The Auto & Tire Doctor

You guys are the best and are taking care of my car with excellent care

5
The Auto & Tire Doctor

I had an issue w/my trailer and a bearing seizing up. I had it towed to the auto doctor for repair. As it turned out there were some problems and the issue reoccurred as I was towing the trailer home from the shop to the Bay Area. I called up afterwards and had my mechanic explain the issue to the Alan and he made things right by not charging me for the work that was done. We're all human and sometimes things don't work as planned...what's equally important is to recognize when there is a problem and fix it. Alan did exactly that, end of story. Reputation is everything and I'm impressed that the auto doctor has firmly stood behind their work and made the everything whole.

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