Truckee Auto Repair

Virtual Advisor
Call Us:(530) 587-2178
The Auto & Tire Doctor Hours
Mon - Fri: 8:00 AM - 5:00 PM
Express Lube Hours
Appointments Highly Recommended.
Mon - Fri 8:00 am - 5:00 pm
Sat 9:00 am - 5:00 pm
Smogs available: Smog checks on 2000 and newer vehicles.
Available at both facilities during regular business hours.
5
The Auto & Tire Doctor

I had a positive experience with Bob at the Auto & Tire Doctor. Despite the facts that it was a busy holiday weekend for them and that I'm from out of town and probably won't be a repeat customer, they still provided very good customer service.

5
The Auto & Tire Doctor

These guys were able to order and install my snow tires within a few days of calling - they were already booked, but squeezed me in on a busy day anyway (since I am from the Bay area and would have had to drive back on bald tires otherwise) - thanks guys!

5
The Auto & Tire Doctor

This place is amazing. An independent, family owned feel. I met John when I first moved to Truckee and he is just the nicest, genuine man ever and has helped me with any car issue I've ever needed. From finding a car, to helping maintain my car, to getting my car towed in the middle of the night to the shop. Allen who works with him is also extremely good-natured and a true pleasure to be around. Car maintenance is always stressful and expensive, but with these guys handling any situation, it's totally cool. Second to my father, best mechanics around.

5
The Auto & Tire Doctor

Unbelievably helpful! Just bought a new car, two days off the lot and in Tahoe to ski when the engine light went on. These guys were able to take care of it in a couple of minutes and didn't charge a thing. Even refused a tip.

5
The Auto & Tire Doctor

I very rarely ever take my vehicles to somebody I don't know on a personal level. My truck is very dear to me, and I can fix most things on it myself, but decided to let someone deal with the hassle. I'm glad I trusted my truck to these guys. They promised the truck back in a few hours to replace a center U-joint, and they kept their promise with the problem fixed. They waived the diagnostic fee for figuring out the problem. They left some candy in the truck, too. Awesome.

5
The Auto & Tire Doctor

Up in Tahoe for the weekend and we got a nail in one of our tires on a Saturday afternoon. Brought it in here and they were able to patch it up and send us on our way in about 20 minutes. When I asked the owner/tech?? how much he said it was no charge and that he couldn't charge me for something so simple. Great place and great employees. I highly recommend them.

5
The Auto & Tire Doctor

The service at The Auto Doctor was outstanding! I suffered a roadside tow in the area and AAA brought me here as I was an out of towner and did not have a local mechanic. Though it was closing time, they stuck around to receive the car and get my paperwork in. They kept in touch and had my car fixed and ready to go in 24hrs. I would refer these guys emphatically to anyone in the area.

1
The Auto & Tire Doctor

Worst customer service ever. I waited twenty minutes at the front desk just to schedule an oil change. They were apologetic after realizing I was not there to pick up a car. When I did bring my vehicle in, I asked them to call me when it was done. I was early for the appointment. Three hours later I hadn't heard from them. When I called, the front desk person said he thought it was done but wasn't sure. I'm not sure these guys want your business unless it is something they can really take you to the cleaners for. Definitely will not be going back.

5
The Auto & Tire Doctor

What a great experience! Not the fact that our motorhome's transmission blew up coming up the Donner grade or that we had to hire a huge tow truck. But we were fortunate the tow truck driver deposited us in the Auto & Tire Doctor parking lot. This was a Sunday. On Monday morning the staff went right to work diagnosing the problem. Ordered a transmission from Indiana which arrived on Thursday and we were out by Friday. Thanks to mechanic Paul. Every person there was concerned about our predicament and John the owner continually provided us with updates and reassurances. These guys are so professional, competent, considerate, and caring. If you are a local, you are so fortunate to have these guys, if you are a stranded traveler, you are treated like a local! Thanks John and staff! Tom & Lynne San Diego

1
The Auto & Tire Doctor

I knew I shouldn't have gone back. But it was a Saturday and an emergency and they were the only auto place in town open. I had to have my truck towed there because the serpentine belt tensioner locked up and the belt was burning around it. Got it there and they said I could pick it up Monday, perfect. Go to pick it up Monday, and the guy says that it was around $400!!! What?! I said "that's a bit much", he says "sorry, that's what it comes to." Told him I wanted to look at the break down...They tried to charge me DOUBLE (good thing I looked, someone else might have been easily scammed). He tries to blame it on someone else in the shop, and fixes it...no sorry. Ok, paid for it and went home. Next morning, I figured I'd take a look under the hood to see if they in fact replaced what they said they did...They snapped the bolt off the old tensioner and gave it back to me (couldn't have been an oversight, it was pretty obvious). Bring it back down Tuesday, "Oh ya, wonder how that could have happened" they said, and ordered the new tensioner for Wednesday. Brought the truck BACK DOWN on Wednesday and said they would have it done by the end of the day and would call me. No call, so I call them and they said "all done, but you have to pick up tomorrow because we are closing". Go back Thursday to pick it up, tensioner had been replaced, and gave me the keys. Not a single, "we are sorry", or "sorry for the inconvenience". I have some choice words to say here but will refrain. All I can say is, stay away from the "Auto Doctor" at all expense, but if you do happen to bring your vehicle in there, make sure you look that the cost breakdown and find out if they are scamming you too!

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