The Auto & Tire Doctor
I knew I shouldn't have gone back. But it was a Saturday and an emergency and they were the only auto place in town open. I had to have my truck towed there because the serpentine belt tensioner locked up and the belt was burning around it. Got it there and they said I could pick it up Monday, perfect. Go to pick it up Monday, and the guy says that it was around $400!!! What?! I said "that's a bit much", he says "sorry, that's what it comes to." Told him I wanted to look at the break down...They tried to charge me DOUBLE (good thing I looked, someone else might have been easily scammed). He tries to blame it on someone else in the shop, and fixes it...no sorry. Ok, paid for it and went home. Next morning, I figured I'd take a look under the hood to see if they in fact replaced what they said they did...They snapped the bolt off the old tensioner and gave it back to me (couldn't have been an oversight, it was pretty obvious). Bring it back down Tuesday, "Oh ya, wonder how that could have happened" they said, and ordered the new tensioner for Wednesday. Brought the truck BACK DOWN on Wednesday and said they would have it done by the end of the day and would call me. No call, so I call them and they said "all done, but you have to pick up tomorrow because we are closing". Go back Thursday to pick it up, tensioner had been replaced, and gave me the keys. Not a single, "we are sorry", or "sorry for the inconvenience". I have some choice words to say here but will refrain. All I can say is, stay away from the "Auto Doctor" at all expense, but if you do happen to bring your vehicle in there, make sure you look that the cost breakdown and find out if they are scamming you too!