Truckee Auto Repair

Fast Service

Great work! Solved problems the dealership couldn't find. Nice folks too!

Great customer service and mechanical expertise. Our go-to place for our two vehicles!

Great service

On Monday, Oct 2nd I went hiking near Truckee CA. In order to return to Truckee I had to use a dirt road for 2 miles which was full of potholes. I was doing a lot of stop and go actions to avoid dropping into those potholes. At a point when I applied my brakes my foot went all the way to the floor. I would then pump them and they would work again until the next time. Pretty scary. I was towed by AAA to the Auto Doctor in Truckee. Needless to say I was very concerned that the inspection be done correctly because I had to drive back to Sacramento and naturally didn't want to risk my life due to brake failure. At the Auto Doctor Dave Carter wrote up my work order and listened very carefully to my situation and concerns. The car was put up on the rack and Blake checked every part of the braking system. He couldn't find anything wrong. He then took the car on a test drive and the brakes worked just fine. He then put the car back on the rack and double checked all parts of the system again. He took it on a second test drive and had no problems. Finally I took it for a test drive (nervous Nellie!) and found nothing wrong. I went back in to see Dave and we discussed a few possible scenarios that would cause a temporary loss of brakes...overheating by too much stopping/going in a short period of time. I think he was right as the situation fit and there have been no issues since. Cars are so confusing these days with all the electronics. It's nice to find a shop with technicians and office personnel who really spend the time taking care of their customers. I left that shop feeling very sure that I would get home safely. I will recommend them anytime someone in that area needs help. Thank you Dave and Blake for your professionalism and courtesy. Karen

Got the job done fair price for the amount of hours put in, thank you Jason and crew

I cannot emphasize enough how amazing everyone at Auto Doctor is. Great customer service, compassionate and prompt employees and just amazing service all the way around. I live in Houston Texas and had A large commercial truck stuck in Truckee and it was full of donations for Hurricane Harvey victims. I also had a vintage Scamp Trailer that I had to immediately get out to Houston. Someone had volunteered to take it to Texas for me for free but time was of the essence. I needed new tires immediately and John dropped everything and ordered and mounted tires and checked taillights and got it on the road in a matter of hours! Then the next few days they checked over my commercial vehicle and made sure it was safe to drive. Although I made the decision to transport it to Houston instead of driving, they were amazing and kind with the whole interaction. I cannot recommend this business enough. Thanks Josh for your great communication and thanks John for hiring such a top notch staff. Resonable pricing and great prompt service! 5 star

I neglected to mark the stars in my original review. Definitely 5 stars for staff, and the work done on Sept. 16.

Auto Doctor is always professional and offers very quick turn around on service. The car is always left in the condition that I deliver it in, as far as cleanliness. There prices are very competitive

Excellent, efficient and friendly service. Very happy customer! Will definitely refer and be back for future service! Happy Anniversary!