The Auto & Tire Doctor
I've had two prior experiences with the Auto Doctor that have made me scratch my head but I gave them the benefit of the doubt. Being a local business, I wanted to give them my business so I went back for a third time and then had price checks done. I now hope I never have to go back. First head scratching experience was replacing my timing belt at the tune of $1000. A labor intensive project done every 90K miles. Gas usage slipped from 27-28 MPG to 23-27 MPG highway. Car lacks power and sometimes surges. I took the car back to them a couple of weeks after the work was done and insisted nothing was wrong with it after running their checks. Check engine light came on. They fixed it with $200 of labor and $400-600 dollars of parts. Check engine light came on intermittently afterwards. Ugh. Finally, check engine light came on and took it in to find out what was going on. $1500 estimate - $105 of labor and $1400 worth of parts. :-( Price checked down in Reno. While labor was constant at $105, two different quotes were $600 and $900 for parts. That choice was clear. While John and the Auto Doctor are only a couple miles away, they appear to be going out of their way to gouge customers on parts. :-( While they gave me a little bag of Hershey Kisses thanking me for supporting a local business, I'm not going to pay over 133% for parts to support a local business. Suppose if you are stuck in Truckee and can't get down to Reno, say Automotion, one should consider the Auto Doctor. On the bright side, the Auto Doctor does have WIFI and comfortable sofas while waiting to be gouged.